Omnichannel Retail: Challenges & Solutions

Find out the challenges retailers face when building their omnichannel retail strategy and the best solutions to overcome them Building an omnichannel retail strategy can be a difficult land to navigate through. We will look at the 3 main challenges retailers face and the simple solutions to overcome them for a successful omnichannel retail operation […]

Omnichannel Retail Strategy Simplified

Find out everything you need to know about omnichannel retail strategy and how it will benefit both your business and your customers The question of ‘where’ a fashion retailer needs to be leaves its place to a statement in 2020: Everywhere. That is, everywhere their customers are. The Business of Fashion and McKinsey’s “The State […]

Omnichannel Retail: Competing in new and innovative ways

This article has been updated for omnichannel retail trends of 2020 and was first published in November 2018 OMNICHANNEL RETAIL: RISING TRENDS of 2020 Rising Online Trends Personalised Online Experiences: Data-driven personalisation in retail using innovative technologies such as Artificial Intelligence (AI) will deliver customer journeys that are tailored to individual visitors, not customer segments. […]